Help & FAQ

A couple of quick customer testimonials before we begin:

“You guys are awesome! I just got my tee. You guys were fast to respond to all of my emails, and I would definitely recommend you guys. I would buy from you guys again =D”

“I LOVE my t-shirts from 24tee.com! Not only was there a large selection of shirts but the prices were unbeatable. Customer Service is great, working with you fast and effectively to make sure you get everything you want. I will definitely be ordering from 24tee.com again!” – E. Holbert Dec 15th, 2011

Here are some additional reviews from 24tee customers:

ARE YOU LOOKING FOR A SIZING CHART? CLICK HERE!

What is 24Tee?
24Tee features a new graphic Tee every day, designed by an independent artist. Every 24 hours we post a new Tee for sale for just $10.00 plus a measly $3.99 shipping. 24Tee works closely with freelance artists to feature their unique talents, and make their work accessible to our 24Tee community. Above all, we value our customers and strive to provide fast and reliable customer service.

When will my shirts ship out?
Orders usually ship 24-48 hours after being placed. Once your order has been shipped you’ll receive another email to let you know it’s on its way. We do not ship on weekends or on these holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.

Should I trust 24tee.com with my orders?
Yes. We are always here to answer questions also and help with ordering, shipping information and anything else. If you need extra assurance about this, just email us- admin (at) 24tee.com. Our goal is to keep our customers happy. Check out this interaction with a customer from reddit.com:

Can I see yesterday’s Tee, and can I purchase past Tee designs?
Each Tee is sold for 24 hours or until it is sold out. A new Tee is posted each day, so if you see one you like you better grab it! WE DO SELL previous designs in our online shop, but the prices are slightly higher due to the special attention it takes to produce these types of “custom” orders. If you miss one, you can still get it but it’s going to cost a little bit more… it’s actually still a really good deal!

Do you really just sell one Tee per day?
Yup! One Tee, from one artist, at $10.00 plus $3.99 shipping.

What time does the new Tee go up for sale?
New Tees go up for sale at 12:00 AM EST, 10:00PM MT, and 9:00PM PST

What kind of Tees do you use to print on?
We use a 100% cotton shirt that feels great and holds the printed image for a very long time.

How do your Tees fit?
We want you to be comfortable while living the 24Tee Life. All of our Tees are “standard fit” and tailored enough to wear out to a bar, and comfortable enough to lounge around the house in.

Do your Tees shrink?
Our Tees will shrink slightly. It is best to go with one size larger than you commonly wear and assume a full size lost due to shrinkage.

Who designs your Tees?
Most of our Tees are designed by independent artists and graphic designers. We work with a large artist community to reward new designs, and connect freelance talent with new customers.

Do the artists get paid?
Absolutely! Our artists get paid $1.00 on every Tee sold featuring their original design. We will also gladly continue to sell designs that you’d like us to – and continue to earn commission on each sale.

How do you pay artists, and how long does it take?
Artists are paid within two weeks of the daily sale completing. Payment is made using PayPal, and sent directly to the artists account.

How do I submit a design to 24Tee for consideration?
To submit a design select “Upload Artwork” at the top of the page. You will need to be registered in order to upload and submit your design. Once your design is submitted our team will look it over and get back with you on a sale date.

How long will it take to get my order?
All orders are shipped via USPS. Depending on where you live you should receive your order within 4-7 business days.

How much does shipping cost?
Shipping is just $3.99 within the United States.

Do you ship international orders?
Yes. Make sure and select your country – for USA you don’t need to do anything, for Canada, flat rate is $9 for all others $15.

What is your return policy?
At 24Tee we want you to be happy with your purchase. If you receive your new Tee and it is not what you expected, please return it within 10 days at no extra cost. All international sales on tees are final. Items in their original condition may be returned within 30 days of purchase for a full refund or an exchange. Note that the shipping fee is not refundable. We cannot accept clothing that has been worn or washed for returns or exchanges. Please return the items in the original shipping container and we will assist you with the process. Please email us at admin (at) 24Tee.com with any issues or concerns.

Is my credit card transaction secure on your site?
Absolutely. We use the most advanced, industry standard SSL (secure sockets layer) encryption for all credit card information. 24Tee.com is 100% PCI compliant and does not store your credit card information.

Contact Us
Still have questions? We`ve got answers. Please give us a call or drop us an e-mail at admin (at) 24Tee.com, or give us a call at: (866) 505-0582

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